Restart......

Last Friday, one of my client asked me to go to their office to discuss about their accounting system which is implemented by the company I work for. Once I was there, I was told that the server was not connected to the network, and the MIS department was trying to restart the server.

After a while, I was informed that the server was still not connected to the network, and the MIS guy suspected that the problem was within the server it self and asked me to call the installation guy to help them.

Panic mode on. Since the application was already "go-live", I am frantically sent email and start calling everybody I know to ask for support, saying that "out of the blue the server went down".

The reply was quite simple, they asked, "Since when the server displayed the blue screen" Gubrakk.....Haiyo...there is no monitor connected directly to the server, how could I know whether the server was displaying blue screen or not. I said out of the blue not blue screen. Jeez.

Kontak sana kontak sini, tanya sana tanya sini, ijin sana ijin sini, dilempar sana dilempar sini.....
Giving up. I told them (our support/installation guy and client IT guy) to do the communication by themselves.

At 3 PM I was informed that the installation guy would come to check and then it was cancelled saying the problem could be from the hardware not the software.

At 5.30 PM the hardware guy called and told me that he was going to go to my client on monday with me.

I came home, not happy.

This morning, I came with the hardware guy, he "colok" cable from the server to his laptop, and he said, "whoa the o/s is not started" and restarted the server once again.
The problem solved.

Jengkel!

1. Kenapa sih ga diijinin aja installation guy buat dateng aja dari kemaren liat bentar ketauan O/S nya missing file, restart ulang, beres kelar.
2. Gimana sih orang IT kok restart server kagak ditungguin sampe bener2, ngomongnya udah2 padahal boot failure.

What a waste of time and money (my money!!!). Gggrrrrr....